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Add duo admin account to another dvice android#
Add duo admin account to another dvice password#
Add duo admin account to another dvice download#

If the Duo Restore feature is not enabled by your Duo administrator, or your backup includes third-party accounts but you did not set a recovery password for those accounts, you will see a screen like this upon attempting account recovery (tapping Reconnect) within Duo Mobile:

Add duo admin account to another dvice android#

After authenticating, your new Android device should be connected to the Duo service.If SMS or hardware token passcode and phone calls are not allowed, you will either need to use a different Duo Push-capable 2FA device, use the Duo Self Service Portal, or contact your IT administrator to restore your account on your new device. Authenticate using Duo via an method allowed for this application by your IT administrator.Log in to the Duo-protected application selected by your IT administrator.Tap Reconnect next to your Duo account in the main accounts list.If account information is found, you will then see the accounts on the Duo Restore screen and in your main accounts list, but with a Reconnect button instead of the key button used to generate passcodes.

Add duo admin account to another dvice download#

From your new Android device, download the latest Duo Mobile App from the Google Play Store.

See third-party account recovery on Android in action. You'll still need to perform the steps above before you can use those accounts to log in to Duo-protected services with Duo Push or Duo Mobile passcodes. Note that this doesn't reconnect your Duo-protected accounts. When you return to the accounts list after a successful third-party accounts restore, you'll be able to tap your third-party accounts to generate passcodes for logging into those services.

If your backup included third-party accounts, enter your recovery password when prompted. If Duo Mobile finds a valid backup in your Google Drive, it restores your previoulsy backed-up accounts.Select the Google account you used when initially setting up Duo Restore.Tap Get My Account Back from the welcome screen.

Open the Duo Mobile app on your new device.

From your new Android device, download version 3.28 or newer of the Duo Mobile App from the Google Play Store.

Open the Duo Mobile app on your new or reset device.

Enter and confirm a recovery password that has 10-128 characters.

Optionally enable third-party account restore by tapping Automatically reconnect third-party accounts.

Select a Google account to store your backup.

Turn on Duo Restore by tapping Backup accounts with Google Drive.

Tap the overflow menu (three vertical dots) in the top right corner of the main accounts list.

Make sure you are running the latest version of the Duo Mobile App on your current Android device.

It is also possible to enable Duo Restore at any time by doing the following: If you lose this password you'll need to manually reconnect your third-party accounts by visiting each of those services individually and following their 2FA setup process. Duo cannot recover this password for you. Do not lose this password! You'll need to provide it again to recover these accounts.

When prompted, enter and confirm a recovery password that has 10-128 characters.

If you don't enable this now, Duo Mobile will remind you later when you add your first third-party account.

At this point, you can also choose to enable account recovery for your third-party accounts by tapping Automatically reconnect third-party accounts.

Grant Duo Mobile permission to store the backup in your Google Drive.

Tap SET UP NOW and select the Google account to use for Duo Restore.

When you add your first-ever account in the Duo Mobile app, you will see a new notification prompt to enable Duo Restore on your device.

If you are a Duo Mobile end-user (not an administrator) and are looking for help configuring Duo Restore beyond the instructions here, or if you are not sure if your organization permits use of Duo Restore, please contact your organization's IT help desk for assistance. Duo mobile versions 3.17 to 3.27 permit restore of Duo-protected accounts only. Duo Mobile's restore functionality lets you back up Duo-protected accounts and third-party OTP accounts (such as Google or Facebook) for recovery to the same device or to a new device.īackup and restore of third-party accounts requires Duo Mobile version 3.28 or newer.